Join Our Team: Customer Support Advisers at Macmillan Cancer Support

black and brown headset near laptop computer

About the Role

Join our team of dedicated customer support advisers and be a part of something special! At Macmillan, we believe in the power of inclusivity and making a positive impact. As a customer service adviser, you’ll be at the heart of our mission, providing exceptional service to people from all walks of life. We welcome diversity and value every voice, ensuring that everyone feels heard and supported.

About You

We are looking to recruit advisors to provide support to our fundraisers and volunteers in achieving our fundraising goals while helping us meet our ambition of reaching and improving the lives of everyone affected by cancer. Our supporter care team offers advice, information, and inspiration to our supporters on all aspects of fundraising and making donations, to taking part in an event and volunteer roles such as cheering on our marathon runners or supporting a campaign.

Recruitment Process

The application closing date is 22nd March, and interviews will take place week commencing 25th March. If you would like to discuss your application or anything further regarding a career at Macmillan Cancer Support, please email us at tateam@macmillan.org.uk. Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.

We welcome applications from everyone who meets the criteria and strongly encourage individuals to apply who have a disability, impairment, or health condition, or individuals who identify as black, Asian, or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our equity, diversity, and inclusion strategy, along with our internal employee representation body, ‘Our Voice,’ and 8 employee network groups, help us promote fairness and belonging, becoming an engaged and inclusive organization for all our people.

Apply by 20th March 2024 if you would like to discuss your application or anything further regarding a career at Macmillan Cancer Support, please email us at tateam@macmillan.org.uk.

Apply: Supporter Care Advisor https://jobs.macmillan.org.uk/jobs/vacancy/supporter-care-advisor-10533/10581/description/

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